Customer Churn Prediction in Telecommunication Industry Using Data Certainty
نویسندگان
چکیده
منابع مشابه
A Review on Customer Churn Prediction in Telecommunication Using Data Mining Techniques
Customer churn is the term which indicates the customer who is in the stage to leave the company. Particularly it is happening recurrently in the telecommunication industry and the telecom industries are also in a position to retain their customer to avoid the revenue loss. Prediction of such behaviour is very vital for the present market and competition and Data mining is the one of the effect...
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Customer churn prediction is one of the most important problems in customer relationship management (CRM). Its aim is to retain valuable customers to maximize the profit of a company. To predict whether a customer will be a churner or non-churner, there are a number of data mining techniques applied for churn prediction, such as artificial neural networks, decision trees, and support vector mac...
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ژورنال
عنوان ژورنال: International Journal of Scientific Research in Science, Engineering and Technology
سال: 2020
ISSN: 2394-4099,2395-1990
DOI: 10.32628/ijsrset207142